1. Acceptance of Terms
By using our services or website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Service Description
Book Home Service provides appliance repair services including but not limited to:
- • Washing machine repair and maintenance
- • Refrigerator repair and maintenance
- • Microwave repair and maintenance
- • Other household appliance repairs
- • Emergency repair services
3. Service Areas
Our services are available in Pune, Maharashtra and surrounding areas. Service availability may vary by location.
4. Pricing and Payment
- • Free quotes and estimates are provided
- • Service charges are communicated before work begins
- • Payment is due upon completion of service
- • Additional charges may apply for emergency services
- • Parts and labor costs are separate unless specified
5. Warranty and Guarantee
- • We provide warranty on our repair work as specified
- • Warranty terms vary by type of repair
- • Warranty does not cover misuse or normal wear and tear
- • Customer satisfaction guarantee applies to our workmanship
6. Customer Responsibilities
- • Provide accurate information about appliance issues
- • Ensure safe access to appliances for our technicians
- • Be present during scheduled service appointments
- • Follow all safety instructions provided
7. Limitation of Liability
Our liability is limited to the cost of the repair service provided. We are not responsible for consequential damages, lost profits, or other indirect damages.
8. Cancellation Policy
- • Customers may cancel appointments with 2 hours notice
- • Emergency service cancellations may incur charges
- • No-show appointments may be subject to service fees
9. Privacy and Data Protection
We respect your privacy and handle personal information according to our Privacy Policy. We do not share customer information with third parties without consent.
10. Dispute Resolution
Any disputes will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be handled according to local laws and regulations.
11. Changes to Terms
We reserve the right to modify these terms at any time. Updated terms will be posted on our website with the revision date.
12. Contact Information
For questions about these Terms of Service:
- • Phone: +91 8106447746
- • WhatsApp: +91 8106447746
- • Service Area: Pune, Maharashtra